Please read completely before using our service. If you do not agree to be bound by this agreement, do not use (or continue to use) this site or the services found at this site. All clients using services provided by Clusters Host are subject to the following terms of Service.
1. All payments made towards Clusters Host are non refundable unless request is approved by support team for some valid reason.
2. All subscriptions are billed from the date of activation of service. Clusters Host is not responsible for data loss if payment is received after due date. We will anyway send you emails reminding your subscription expiry.
3.You must be at least 18 years old to use or continue our service.
4. If you are a new customer you will be requested to provided a valid identity proof. Anyway this will not be applicable for all services.
5. Clusters Host believes all information provided during registration are accurate. Clusters Host does not authenticate the details with individuals or company. If we doubt your identity we have rights to deactivate or suspend your subscription anytime without notice.
6. Customers are responsible for all activities made from your account. We never confirm whether you authenticate activities. Its your responsibility to keep your account safe. Passwords can be changed at least once in every month.
7. Clusters Host will not be liable for any loss you incur due to any unauthorized use of your account. You, however, may be liable for any loss Clusters Host or others incur caused by your account, whether caused by you, or by an authorized person, or by an unauthorized person.
8. You are not authorized to use our website if it contains harassing, abusive or otherwise objectionable behavior, engages in child pornography or the exploitation of children, engages in hate speech, hate crime, terrorism, violence against people, animals, or property, or intolerance of or against any protected class, engages in any spam or other unsolicited bulk email, or computer or network hacking or cracking, contains or installs any viruses, worms, bugs, Trojan horses or other code, files or programs designed to, or capable of, disrupting, damaging or limiting the functionality of any software or hardware.
9. Unlimited Hosting does not mean that every resource in the server is provided unlimited. As this hosting package is a shared hosting package, the resources in the server will be shared between sites.Hence, you cannot use unlimited ram or processor usage. If your sites usage is found to impact other sites you will be requested to move to the dedicated VPS packages.
10. Spamming is strictly prohibited with all our services. If you are found spamming we have rights to terminate your account with no prior notification.
11. Clusters Host is not responsible for any data loss or server downtime or server crashes. Certain programs using or governing servers are not programmed by Clusters Host.
12. Clusters Host has right to change any terms or condition without notice.
13. We reserve the right to refuse, cancel, or suspend service at our
14. Either party to this agreement shall be excused from any delay or failure in performance here under caused by reason of any occurrence or contingency beyond its reasonable control, including but not limited to, acts of God, earthquake, labor disputes and strikes, riots, war, and governmental requirements. The obligations and rights of the party so excused shall be extended on a day-to-day basis for the period of time equal to that of the underlying cause of the delay.
15. Clusters Host will not take responsibility when files gets removed/deleted if payments are made after due date. Payments shall be made in time to continue uninterrupted service.
16.Subscriber may cancel his/her/its Services at any time, before or after automatic account renewal. We provide 30 days unconditional money back guarantee for our web hosting service.
17. Clusters Host makes no representation or warranty that the content available on this Site or the Services found at this Site are appropriate in every country or jurisdiction, and access to this Site or the Services found at this Site from countries or jurisdictions where its content is illegal is prohibited. Users who choose to access this Site or the Services found at this Site are responsible for compliance with all local laws, rules and regulations.
18. Your hosting account data will not be available on failure to renew the service on time. System will automatically deletes your data if you fail to renew on time.
19. An account which has invalid or non communicable details will be suspended till the user provides proper contact details.
20. The laws of the Republic of India shall govern about terms. In any event of dispute the area of Jurisdiction would be Chennai only.